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If your home’s on a meter and you’re struggling to pay your water bill, then our AquaCare Plus tariff could be for you.
It has a higher fixed rate than our standard household tariff, but charges less for the water you use.
Can I switch to this tariff?
If you have a water meter fitted and someone in your house is receiving an eligible benefit, you may be able switch to this tariff.
You can use our quick and simple eligibility checker to find our if AquaCare Plus is the right tariff for you.
How do I apply?
One you've completed the eligibility calculator, you can complete the online form here and someone from our Customer Care Team will get in touch with you.
If you need some help completing the form, or would like to talk to someone, please call us on 03457 919 155.
Charges for 2024-25
Note: *includes a fixed charge of £23 to cover highway drainage.
Charges for 2023-24
Note: *includes a fixed charge of £24 to cover highway drainage.